Shipping policy

SHIPPING

We ship to all 50 US states. We do not currently ship internationally.

PROCESSING TIME

Orders are processed within 1-3 business days after payment. Orders placed on weekends or holidays begin processing the next business day.

DELIVERY TIME

Standard shipping takes 5-12 business days after processing. Most orders arrive within 7-10 business days total.

Some items ship from separate warehouses, so if you order multiple products they may arrive in separate packages on different days. You will not be charged extra for this.

TRACKING

You'll receive a tracking number by email as soon as your order ships. Tracking can take 24-48 hours to show movement after it's issued.

LOST OR DELAYED PACKAGES

If your tracking hasn't updated in 7 business days, or your package is marked delivered but you haven't received it, email support@coldstartsupplyco.com and we'll open a claim with the carrier.

SHIPPING COSTS

Shipping costs are calculated at checkout and shown before you pay.